Peugeot Frequently Asked Questions

To book, contact your licensed Travel Agent, or call globalCARS on 1300 789 992

Please note that written quotes are valid for 7 days and are in Australian Dollars.

To secure your booking, you will need to complete a Reservation form and return the completed Reservation form along with a deposit of $300.
All bookings must be received by globalCARS.com.au at least 5 weeks prior to the intended pick up date. (In some cases, bookings can be made at shorter notice depending on vehicle availability and pick-up location).

Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (including Corsica), Germany, Gibraltar, Greece (including Crete and Greek Islands), Hungary, Iceland, Ireland, Italy (including Sicily and Sardinia), Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Morocco, Netherlands, Norway, Poland, Portugal (including Madeira and Azores), Romania, San Marino, Serbia-Montenegro^, Slovakia, Slovenia, Spain (including Balearics and Canaries), Sweden, Switzerland, Tunisia, Turkey, United Kingdom.

Note: If you take your vehicle into a country not listed above (and in particular in the following countries Albania, Algeria, Belarus, Georgia, Republic of Yugoslavia, Russia and Ukraine) you shall assume full civil, property and legal liability for any incidents that may occur. Damage to third parties will not be covered by your insurance and Peugeot Open Europe’s 24 hour assistance will not be provided.

^Please note, 24 hour roadside assistance is not available in Serbia.

Yes you can. However when completing the contracts you will need to supply globalCARS.com.au with a letter outlining your intentions to travel, dates of return and a copy of an invoice being phone, water or electricity bill stating your current address. You must not reside in the EU and you must have been in Australia for more then 6 months.

Peugeot require these details to ensure the vehicle is returned or if you wish to purchase the vehicle. The euro amount on the contract (Promissory Note) is the value of the vehicle at the end of your lease. This is the amount that will be charged if the vehicle is not returned within 7 days from the organised return date. Once you obtain the official receipt for return by Peugeot this section is null and void.

Upon pick up you will need to provide the pre paid voucher from globalCARS and your passport.

No. The registered driver (the client that completed the forms), must collect and return the vehicle as there are forms to be completed.

No. Once you have paid globalCARS you will be given a prepaid voucher, this will cover you for your lease and there are no extra's to pay other than toll, highway charges or fuel. There is no deposit required or credit card imprints taken.

The vehicle will be delivered with between 10-15 litres of fuel, which in most cases is enough to get out of the city or on your way. You are not required to return the vehicle full and there are no charges in doing this.

Your GPS will be pre-set to ENGLISH and include all DETAILED roads through Andorra, Austria, Belgium, Czech Republic, Denmark, France, Finland, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

Plus the following countries as noted:
CROATIA - detailed roads in Zagreb, Rijeka, Pula, Split, Solin, Zadar, Dubrovnik and the islands of Krk, Ugljan, Pasman, Iz, Digi Otok and Molat, plus main roads (only) through the rest of Croatia.
MACEDONIA - main roads only.
GREECE - detailed roads through some of mainland Greece only.
BULGARIA - main roads only.
ROMANIA - detailed roads in Bucharest and Timisoara, plus main roads (only) through the rest of Romania.
ESTONIA - detailed roads in Tallinn, plus main roads (only) through the rest of Estonia.

Plus, your GPS will display tens of thousands of Points of Interest throughout Europe, including fuel stations, parking buildings, hotels, airports, restaurants, railway stations and more.

Please refer to Accessories for more details.

Yes you are able to have additional drivers and there is no additional fee, however there are restrictions as follows.All additional drivers must fit the requirements of the program and the registered driver must be in the vehicle at all times. Exception is immediate family members - Spouse, son or daughter who has the same surname and residential address as the registered driver.They may drive locally without the registered driver but under no circumstances can the family member take the vehicle across any borders or for lengthy periods without the registered driver in the car.

Yes. You are covered by full comprehensive insurance and are covered in both the UK and Ireland. Ferry crossing fees are not included in the costs.

Diesel is approximately 10% cheaper than petrol in most countries through Europe. Even if diesel is a similar price to petrol (ie. Switzerland & UK), you will still go approximately 30% further on a tank of diesel v. a tank of petrol.Therefore we recommend if you plan on doing a reasonable amount of driving it may be more economical to pay the extra and take a diesel model.

No. Therefore it is vital you choose the correct vehicle and accessories prior. Please feel free to visit any Peugeot Dealer in Australia and take your luggage to ensure you are comfortable and happy with your choice.

Extensions or changes are possible however you will need to contact Peugeot Sodexa direct and arrange this with them. All costs will be in Euro and current taxes applied.

Detailed information will be given to you in your final documentation, however it is relatively simple. You need to follow the same procedure as you would at home. Contact the police, fill out an accident report form and fax the document to Peugeot. In the event of your vehicle being stolen once you have notified Peugeot, the promissory note amount will not be invoked.

No. Peugeot do not offer these however Peugeot do allow tow bars to be fitted at a Peugeot Garage whilst you are in Europe, with the following conditions:

You must organise and pay for it yourself.
Your car insurance policy does NOT include cover for your trailer.
You must arrange your own insurance for the trailer.
The requirement of a tow bar, whether known by us or not, does not form part of any contract between Peugeot Sodexa and you (the client). It is entirely your responsibility to organise and make yourself aware of any legal or otherwise requirements relating to the tow bar itself or anything associated with it.

Yes, please make sure you contact the representative prior to organise the return. A partial refund may be issued to client who had an initial lease for more than 35 days and who returned more than 7 days prior to the organised date.

This Area will assist with all the detail you may require

All vehicles are fitted with standard tyres prior to leaving the Peugeot Sodexa factory. Standard tyres are not suitable for all weather conditions. It is the clients responsibility to purchase the appropriate winter tyres whilst overseas and have them fitted and removed at an authorised Peugeot dealer.

Between November to March it is compulsory to fit winter tyres in some European countries. Clients should check this requirement for the countries they are intending to visit.
For safety reasons, it is the responsibility of the contract holder to ensure that their car suits the road, weather conditions and the legal requirements for road safety throughout the countries where the car will be driven during the term of the contract.

NOTE: As of 6 October 2011 some vehicles can be purchased with M+S winter tyres. Click here for details

Snow chains can be pre paid with globalCARS prior to departure, and supplied by Peugeot Sodexa at time of collection. Tyre punctures and tyre and wheel damage of any kind are at the leasee’s expense.

The first service for each Peugeot is due at 20,000Kms for diesel HDI vehicles and 30,000Kms for petrol vehicles. This is at the clients own expense.

There are toll roads throughout Europe and the way they "work" varies. In most countries you pay as you exit the toll road - with the piece of paper obtained when entering the toll road telling the toll booth where you entered.

In Switzerland, Austria and Slovenia for example, you must purchase a sticker (at fuel stations near the border) and display it on your windscreen. Switzerland Vignettes are valid from 1 December until 31 January of the year after the following year.

http://www.mappy.co.uk/ is a fabulous web-.site giving the road traveller a wealth of infomation.

Anyone who is planning on driving to the inner city areas of Berlin, Dortmund, Hannover or Köln needs to have an emission sticker, you can get them at the TüV & some local garages.

The Umweltbundesamt (Federal Office of Environment) have also advised that, effective 01 March 2008, the Decals will also be required in the following cities: Ludwigsburg, Mannheim, Reutlingen, Schwaebisch Gmuend, Stuttgart and Tuebingen & Munich.
The cost is approximately EUR30 ??.

http://www.lowemissionzones.eu/

Cancellations more than 35 days prior to collection $300
35 - 0 days prior to pick up $300 plus any further Peugeot Sodexa charges will apply.No-show fees also apply.
AMMENDMENTS Free before documentation / $60 after documents are issued.

NOTE:Supplier levied amendment and cancellation fees will apply within 31 days of the Peugeot delivery date. No-show fees also apply.
* Any amendments to the lease after the vehicle has been collected must be made directly with Peugeot Sodexa.
* Additional supplier levied charges may apply.
No show or early return globalCARS does not authorise the employees of Peugeot Sodexa to promise refunds to clients. Partial refunds will only be considered for unused days of 7 days or more for contracts of 30 days or more. Peugeot Sodexa cancellation fees may apply.
Deposit $300

Diesel is generally a little cheaper but remember the fuel savings with Diesel. Usually about a third more distance out of a tank of Diesel than Petrol. CLICK HERE for the latest rates.

Deliveries within France - Maximum 175 days. * Deliveries outside France - Maximum 160 days. Please note: Cars collected in the UK are Left Hand Drive. Please book well in advance.

These are the policies of Peugeot's OPEN EUROPE Lease Program and apply only to residents of AUSTRALIA.
Please note that all prices are in Australian Dollars.