Peugeot Frequently Asked Questions

It's easy! To place your order, just follow these simple steps:

Choose the model you want to order.

Confirm your intended pick up and drop off locations. Bookings can be made directly through your travel agent. To secure your booking, you will need to complete a Reservation form and return the completed Reservation form along with a deposit of $300. All bookings must be received by globalCARS.com.au at least 6 weeks prior to the intended pick up date. (In some cases, bookings can be made at shorter notice depending on vehicle availability and pick-up location).

On receipt of your completed Reservation form and deposit, a contract will be forwarded to you for signing. This contract will then need to be returned to globalCARS.com.au Once we have received your completed contract, your copy will be forwarded to you with a letter of confirmation, including pick up and drop off location instructions and telephone numbers. We recommend that you read the terms and conditions on the reverse of your copy of the contract when you receive it.

Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (including Corsica), Germany, Gibraltar, Greece (including Crete and Greek Islands), Hungary, Iceland, Ireland, Italy (including Sicily and Sardinia), Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Morocco, Netherlands, Norway, Poland, Portugal (including Madeira and Azores), Romania, San Marino, Serbia-Montenegro, Slovakia, Slovenia, Spain (including Balearics and Canaries), Sweden, Switzerland, Tunisia, Turkey, United Kingdom.

Note: Travel not permitted into Albania, Algeria, Belarus, Georgia, Latvia, Lithuania, Russia, Ukraine.

Note: Travel in Bosnia-Herzegovina and Serbia-Montenegro ARE PERMITTED AND FULLY INSURED.(error in printed brochure)

Warning: Outside of the territorial boundaries listed, the customer shall assume full civil, property and legal liability for any incidents that may occur. Damages to third parties and to vehicles will not be covered by the insurance and the assistance service will not be provided.

Yes you can. However when completing the contracts you will need to supply globalCARS.com.au with a letter outlining your intentions to travel, dates of return and a copy of an invoice being phone, water or electricity bill stating your current address. You must not reside in the EU and you must have been in Australia for more then 6 months.

Peugeot require these details to ensure the vehicle is returned or if you wish to purchase the vehicle. The euro amount on the contract (Promissory Note) is the value of the vehicle at the end of your lease. This is the amount that will be charged if the vehicle is not returned within 7 days from the organised return date. Once you obtain the official receipt for return by Peugeot this section is null and void.

Upon pick up you will need to provide the pre paid voucher from globalCARS and your passport.

No. The registered driver (the client that completed the forms), must collect and return the vehicle as there are forms to be completed.

No. Once you have paid globalCARS you will be given a prepaid voucher, this will cover you for your lease and there are no extra's to pay other than toll, highway charges or fuel. There is no deposit required or credit card imprints taken.

The vehicle will be delivered with between 10-15 litres of fuel, which in most cases is enough to get out of the city or on your way. You are not required to return the vehicle full and there are no charges in doing this.

Your GPS will be pre-set to ENGLISH and include all DETAILED roads through Andorra, Austria, Belgium, Czech Republic, Denmark, France, Finland, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

Plus the following countries as noted:
CROATIA - detailed roads in Zagreb, Rijeka, Pula, Split, Solin, Zadar, Dubrovnik and the islands of Krk, Ugljan, Pasman, Iz, Digi Otok and Molat, plus main roads (only) through the rest of Croatia.
MACEDONIA - main roads only.
GREECE - detailed roads through some of mainland Greece only.
BULGARIA - main roads only.
ROMANIA - detailed roads in Bucharest and Timisoara, plus main roads (only) through the rest of Romania.
ESTONIA - detailed roads in Tallinn, plus main roads (only) through the rest of Estonia.

Plus, your GPS will display tens of thousands of Points of Interest throughout Europe, including fuel stations, parking buildings, hotels, airports, restaurants, railway stations and more.

Please refer to Accessories for more details.

Yes you are able to have additional drivers and there is no additional fee, however there are restrictions as follows.All additional drivers must fit the requirements of the program and the registered driver must be in the vehicle at all times. Exception is immediate family members - Spouse, son or daughter who has the same surname and residential address as the registered driver.They may drive locally without the registered driver but under no circumstances can the family member take the vehicle across any borders or for lengthy periods without the registered driver in the car.

Yes. You are covered by full comprehensive insurance and are covered in both the UK and Ireland. Ferry crossing fees are not included in the costs.

The price for diesel is on average 20-30% cheaper than petrol in most European countries. Therefore we recommend if you plan on doing a reasonable amount of driving it may be more economical to pay the extra and take a diesel model.

No. Therefore it is vital you choose the correct vehicle and accessories prior. Please feel free to visit any Peugeot Dealer in Australia and take your luggage to ensure you are comfortable and happy with your choice.

Extensions or changes are possible however you will need to contact Peugeot Sodexa direct and arrange this with them. All costs will be in Euro and current taxes applied.

Detailed information will be given to you in your final documentation, however it is relatively simple. You need to follow the same procedure as you would at home. Contact the police, fill out an accident report form and fax the document to Peugeot. In the event of your vehicle being stolen once you have notified Peugeot, the promissory note amount will not be invoked.

No. Peugeot do not offer these however Peugeot do allow tow bars to be fitted at a Peugeot Garage whilst you are in Europe, with the following conditions:

You must organise and pay for it yourself.
Your car insurance policy does NOT include cover for your trailer.
You must arrange your own insurance for the trailer.
The requirement of a tow bar, whether known by us or not, does not form part of any contract between Peugeot Sodexa and you (the client). It is entirely your responsibility to organise and make yourself aware of any legal or otherwise requirements relating to the tow bar itself or anything associated with it.

Yes, please make sure you contact the representative prior to organise the return. A partial refund may be issued to client who had an initial lease for more than 35 days and who returned more than 7 days prior to the organised date.

This Area will assist with all the detail you may require

All Peugeot vehicles are delivered with "STANDARD TYRES " regardless of the location or time of year.

This means that they are suitable for varied driving conditions, which however excludes extreme conditions such as the presence of large volumes of snow or water on the roadway.

For safety reasons, it is the responsibility of the contract holder to ensure that their car suits the road, weather conditions and the legal requirements for road safety throughout the countries where the car will be driven during the term of the contract.

Snow tyres are only available by private purchase. It is the clients responsibility to purchase the appropriate winter tyres whilst overseas and have them fitted and removed at an authorised Peugeot dealer.

Snow chains can be pre paid with globalCARS prior to departure, and supplied by Peugeot Sodexa at time of collection. Tyre punctures and tyre and wheel damage of any kind are at the leasee’s expense.
The snow chains are effective and safe. They give comfortable use since the spider system avoids unpleasant jolts when driving. The chains are delivered in a case which can be stored easily and also includes a assembly instruction card and a pair of protective gloves for assembly. It is vital that you check the tension of the chains after a short journey, and to re-stretch them if necessary. This operation must be repeated regularly in the case of prolonged use.

Yes you do at your expense. Servicing for Diesel models is at 15,000km and 10,000 km for Petrol models.

There are toll roads throughout Europe and the way they "work" varies. In most countries you pay as you exit the toll road - with the piece of paper obtained when entering the toll road telling the toll booth where you entered.

Switzerland charges a fee for the use of motorways (green road signs). The vignette, which is a sticker applied to inside of the windscreen, costs a flat-rate price and is mandatory for motor vehicles. Vignettes can be purchased at customs offices at most border entries. also obtainable at post offices, petrol stations, automobile associations and railway stations. They are valid from 1 December until 31 January of the year after the following year.

http://www.mappy.co.uk/ is a fabulous web-site giving the road traveller a wealth of infomation.

These can only be purchased at the Peugeot dealerships in Germany. Simply show the registration papers that you are given at the start of the lease and the dealer will provide you with the emission sticker. The cost is approximately EUR8.

$300 ensures reservation of vehicle. Required at time of reservation.

Refunds: Amendment to Reservations: Cancellation Fees:
Car Leasing Peugeot Open Europe Leasing
Cancellations more than 4 weeks prior to collection $300
31 - 0 days prior to pick up $300 + Suppliers Fees

These additional fees (Suppliers Fees) may be as high as $1000 to cover costs such as registration Insurance, Customs compliance, transportation and any other administration costs which may have been incurred in the processing of your booking.
Amendment fee for each amendment Free before documentation / $60 after documents are issued
No show or early return 100% of rental costs. i.e. No refund for unused services.

Deliveries within France - Maximum 175 days. * Deliveries outside France - Maximum 160 days. Please note: Cars collected in the UK are Left Hand Drive. Please book well in advance.

These are the policies of Peugeot's OPEN EUROPE Lease Program and apply only to residents of AUSTRALIA.
Please note that all prices are in Australian Dollars.