Road Tolls? Where & When? How do I pay Electronic Tolls?
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United States of America
Hertz offers PlatePass® Electronic/Video Toll Payment for toll roads! 
WHAT IS PLATEPASS®?
It’s an electronic means for paying road tolls. If you choose to use it, you’ll avoid delays at toll lanes and be on your way faster. If you use PlatePass®, the credit card that you used for your rental will automatically be charged for tolls incurred at the cash rate and applicable service fee, and you’ll be able to bypass long cash lanes. PlatePass®, a division of American Traffic Solutions, administers this service for Hertz.
WHERE CAN I USE IT?
PlatePass® is currently available on multiple toll roads in multiple states across the U.S. and in Puerto Rico. The PlatePass® service may be used on toll roads administered by the following toll road services:
| PlatePass® | |
|---|---|
| E-Z Pass | For DE, MA, MD, ME, NH, NJ, NY, OH, PA, VA, WV |
| I-Pass | For IL, IN |
| EZ Tag/TX Tag | For TX |
| Sun Pass/E Pass | For FL |
| EXpress Toll | For CO |
| FasTrak | For Greater San Francisco Bay Area Bridges |
| AutoExpresso | For Puerto Rico |
HOW DOES IT WORK?
Depending on where you go, the systems work slightly differently.
For E-Z Pass & I Pass toll roads, PlatePass® is used with a toll transponder located within a shield box that is affixed to the windshield below the rearview mirror. To use PlatePass®, simply pull out the transponder from the shield box, so that the toll agency can electronically read the pass. If you don’t want to use PlatePass, please make sure the transponder remains fully within the shield box and pay all tolls with cash or your own toll transponder compatible to the toll road.
For AutoExpresso toll roads in Puerto Rico, PlatePass® is used with an electronic tag affixed to the windshield behind the rearview mirror. In Puerto Rico, not all Hertz vehicles may use the PlatePass® service. If the vehicle rented to you contains a PlatePass® decal in the upper-left corner of the windshield and an electronic tag behind the rearview mirror, it is equipped for the PlatePass® service. If it does not, you may not use the PlatePass® service. To use PlatePass®, simply drive through a designated AutoExpresso toll lane. If you do not want to use PlatePass® or the vehicle rented to you is not equipped to use PlatePass®, pay all tolls with cash in cash toll lanes.
For all other toll systems on which PlatePass® may be used, the toll road system will automatically read the vehicle’s license plate if the vehicle passes through a toll lane without paying the toll with either cash or a compatible toll transponder. There is no device inside the car that needs to be used. If you don’t want to use PlatePass®, you must pay all tolls with cash or with your own toll transponder compatible to the toll road.
For more questions, please visit www.PlatePass.com.
HOW MUCH DOES IT COST?
If you use PlatePass®, you will be charged a $2.95 service fee for each day of the rental including any days on which PlatePass® is not used, up to a maximum of $14.75 per rental month, plus incurred tolls at the cash toll rate. PlatePass LLC will automatically charge the credit card used for the rental, typically one-to-three weeks after the rental closes. Processing of charges can at times take up to a month or more. Cash customers will be invoiced by PlatePass LLC. PlatePass® charges will not appear on your invoice for your rental. PlatePass® charges can be viewed at www.platepass.com.
ALAMO USA & CANADA TOLL PASS 
Toll Pass Automatic- Renter may be charged a Tollpass Convenience Charge (TCC) (where available) of $2.00 per day during the Rental Period for each day the rental vehicle is operated on a TCC Covered Road and the vehicle operator does not pay an applicable toll. Total TCC will not to exceed $6.00 per Rental Period. In addition to the TCC, Provider or a third party may separately charge Renter's credit or debit card for the posted cost of all tolls that are not paid by the vehicle operator and are incurred during the Rental Period. Operation of Vehicle on a roadway or bridge not covered by Toll Pass Automatic, where applicable tolls are not paid by the vehicle operator, may subject the Renter to fines and penalties. Provider may transfer Renter's name, address, credit card information and all other data necessary to enable the collection of all tolls and associated charges incurred during the rental period. Renters can elect to use their own transponder on TCC Covered Roads.
Toll Pass Waiver- Renter may elect Toll Pass Waiver (TPW) to rent a toll pass transponder device in Chicago. The TPW charge is $6.99 per rental day. The TPW charges include all tolls generated on all toll roads.
Toll Pass Device- Renter may rent a toll pass device at the time of rental at airport locations in the northeast United States. The charge for the toll pass device is $2.50 per rental day with a maximum of $10 per Rental Period. In addition to the toll pass device rental charge, Provider or a third party shall separately charge Renter's credit card or debit card for the posted cost of all tolls that are not paid by the vehicle operator and incurred during the Rental Period.
Additional highway toll road options for renters include paying cash at each toll stop (not always available at some locations) or avoiding automated toll road usage during the rental. Toll services using an electronic device also are available from Alamo, Enterprise and National in other areas of the country, and although not automatic, still offer renters the convenience of using toll road speed lanes.
Highway Toll Administration (HTA) administers all toll pass program billing and provides 24-hour customersupport seven days a week. HTA has been providing electronic toll collection services since 2002, primarilyto rental car agencies. For more information about HTA, visitwww.htallc.com
Information correct at time of publication
Page Modified: 20 October 2011
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