globalCARS.com.au Terms & Conditions

What's Included for Car Rental?

All globalCARS.com.au all prices are fully inclusive of unlimited mileage, third party insurance, collision damage waiver, theft waiver, airport surcharges, bail bonds (where needed) and all local taxes unless otherwise stated on the page in the important information section.

Check the actual Vehicle Inclusions for full List.

No Surcharge Guarantee

We believe that the price you pay for your car rental should be the price confirmed to you when you make your booking. We therefore guarantee that once a booking has been made and a deposit paid, the price will not be subject to any surcharges (including currency).

Flight Information

For airport pickups it is essential that we be given the correct flight number and arrival time, before issuing your voucher. If this is not available at the time of booking, please ensure that you inform us of this at least seven days prior to departure. If the information is not provided in time, no responsibility can be accepted or compensation allowed for a failed rental.

Driving Licences

Drivers must produce a full National driving licence held for at least one year (or in some cases an international driving licence). We recommend you carry an International Drivers Permit (IDP) to be used in conjunction with your domestic driver's licence to avoid difficulties overseas, particularly if driving in non-English speaking countries. It is the driver's responsibility to ensure that he/she has the appropriate driving licence.

No refunds will be given for rentals rejected due to non-production of a driving licence. Faxes or photocopies of licences are not acceptable.

Deposits

All clients must produce a valid credit card in the name of the driver upon collection of the car as a form of deposit. Cash deposits are rarely accepted. A deposit is often payable for petrol and it is usually refunded if the car is returned with a full tank. If the tank is not full, petrol used will be charged by our local supplier at the prevailing rate. Deposits against damage are required in all Countries and a major credit card can be used for this purpose.

Travel Insurance

Comprehensive Personal Travel insurance is highly recommended and most now include Car rental Excess clauses. We strongly suggest that your travel insurance policy includes cover for cancellation charges, in the event of cancellation due to illness and other circumstances This can be arranged through Suresave.

Pre Bookable Optional Extras

The following options can be included and paid for with your booking:

Cancellation waiver protection - CWP - from $3.00 perday
For just $3 per rental day, we can waive your liability to pay any cancellation charges if you are unable to honour your booking prior to the collection date. If you wish to purchase this contractual waiver charge, you must do so at the time of booking.

Excess reduction cover - ERC - from $5.00 perday
On collection of your car rental booking you will be required to leave a deposit to the value of any insurance excess, which may be charged by our car rental partner if the vehicle is damaged during the rental. This excess can be up to approx aud $2000.
ERC when purchased before departure from Australia reduces the insurance excess to aud$150. Please note that when ERC is purchased the full amount of the applicable insurance excess will be charged directly to you by our car rental partner in the event of an accident. You may can reclaim this on your return to Australia providing you complete an accident report form on returning your car, and then forward a copy of this to us. Wes will refund the insurance excess charged to you by our car rental partner less aud $150 on your return to Australia.
At the point of collection additional "optional" excess reduction cover may be offered by our car rental partner. If you choose to accept the purchase for any additional coverage this will be entirely your own financial responsibility and may not be refunded.
We strongly recommend that prior to signing the "local car rental partner's agreement" you ensure that the insurance details on this agreement match those insurance details on your car rental voucher.
ERC does not include cover for taking four wheel drive vehicles "off road" or on un-tarmacked roads or when the vehicle is driven without due care and attention, negligently or where the driver is under the influence of alcohol or other drugs. You may therefore be liable for the cost of this damage.
Insurance cover is not provided for the contents of the car in the event of theft.
I n the event that keys are lost or damaged you will be liable for reasonable costs for obtaining a replacement, and further costs if directly related to the theft of the car.

Cancellation - Amendment charges

Should you wish to alter your arrangements after your original booking, you should notify us in writing and we will do our best to accommodate you. In some cases a charge may be applied. Amendments after the car has been collected will need to be made with the depot. Any extensions made will be charged at the local rate & any unused days are non refundable.

Car type/suitability

We are unable to guarantee a particular make or model of car. The car shown on your voucher is for guidance only and may be substituted for an alternative similar or upgraded car (at no extra cost).
If you have booked a prestige car, whilst every effort is made to provide the vehicle you requested, you may be provided with a suitable alternative.
If you are dissatisfied in any way with the standard of the car, you must advise the local supplier immediately and us in writing within 28 days of your return.We cannot accept liability where this procedure is not followed.

Optional extras offered

(chargeable by the supplier locally, not available at all locations)

Worldwide

Baby/Child/Booster Seat(s) - Drivers must take responsibility for the fitting of the seat(s), a deposit may be required for the safe return of the seat(s) at certain locations

Satellite Navigation Systems (GPS) - Usually a portable device, sometimes a fitted device, a deposit may be required for the safe return of the portable devices at certain locations

In Switzerland - Snow Pack - Includes snow tyres, snow chains, and ice scrapper

In France - Snow Pack - Includes snow tyres, snow chains and ski rack

In Italy - Snow/Ski/Mountain Pack - Includes ski rack and snow chains

In Austria - Ski Pack - Includes winter tyres, snow chains and ski rack

General Conditions Car Rental

All bookings by our clients are subject to our terms and conditions. No other terms, conditions and warranties, expressed or implied by law, custom and course of dealing shall form part of any contract between globalCARS.com.au and our clients except for those terms implied by law whose application is mandatory.
The client acknowledges that in making a booking with globalCARS.com.au he does so only on the basis of the material contained within our brochure.
All other statements or representations made by globalCARS.com.au, its
employees, or agents are of no effect unless confirmed by us to the client in writing.
globalCARS.com.au sources vehicles from various rental companies in the countries in which it operates. The rental of the vehicle will be subject to the law of the country in which it is supplied to the client and for this reason he will be required to sign a rental contract with the rental company, which supplies the vehicle.
The client should satisfy himself that he understands (and agrees) to the rental company's terms and conditions as he will be subject to, and must comply with these terms, and the local law.
globalCARS.com.au cannot accept liability for any charges incurred on documentation signed for and accepted locally.
Any additional charges payable on arrival are subject to local vat at the prevailing rate in that country.
globalCARS.com.au will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, off road driving or driving without due care and attention. The client will indemnify globalCARS.com.au against this in respect of such claims. This list is not exclusive.

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