Feedback
At globalCARS.com.au we welcome your feed back on your rental experiance with globalCARS and our partners. Praise or problem, you will receive a response.
A selection of recent feedback is shown below.
My husband and I have just returned from a fantastic trip to Europe and we would like to thank you for providing such a wonderful service. We leased a beautiful little Citroen which we christened Frank and "ownership" for four weeks was brilliant. Thank you once again. We will not hesitate in recommending you to all family and friends who are considering travelling to Europe. Yours sincerely,
Lynne & Peter, Torquay VIC - 6th November 2008
After a few delayed flights and lost luggage it occurred to me I should congratulate those who we received good service from. The original booking with yourselves was done perfectly, we arrived late in Nice on a Sunday afternoon and were delayed further with lost luggage however the girl from TT car transit waited for around 2 hours and was very obliging. When the car required its service at 1500 kms(no longer required) we were in Biarritz France and the Citroen dealer serviced the car without an appointment with a waiting lounge with TV and coffee At the conclusion of our holiday .w hen we dropped the car at Charles de Gaul airport the process went like clockwork with a lift to our departure point by a TT staff member. Well done guys and we look forward to using Global and TT in the future,
Regards Peter L - Padbury WA - 12th September 2008
Just made my first Global Cars booking with your Sales person Liana and very impressed with your service and pricing. Also with the courteous and prompt attention. Have you any idea how rare that is these days? Many Thanks
Mr B Lee Sydney - 10th July 2008
I would like to thank you very much for all of your help and assistance with our Jumpy Citroen vehicle lease. Tell your boss that you have a very satisfied customer, with both your efficiency and your communication.
Mrs L Mason - Sydney - 7th July 2008
Hello Ilse, Thank you so much for this for putting this altogether for us. Andrew and I have been so impressed with the excellent customer service you have provided us with your guidance and expertise through this whole process which helped us make this final decision. That more than anything is why we know we made the right choice in dealing directly with you and the company you work for. We will be singing your praises driving through the German Alps : )))
Andrew & Emma R - 16th June 2008
Hi Ilse, Just wanted to close things out with you by letting you know that we had a terrific holiday in Europe and the US. Our car lease through Renault in Europe, and our carhire in USA could not have been better - everything went smoothly, you had provided all the right paperwork and instructions for us - all in all a really great experience. So thank you again.
Andrew & Debbie - 16th October 2007
I had a query and made enquiries with your Sydney office - staff couldn't have been more helpful - great service thank you to Peter.
Ian - 17th September 2007
Annette, You guys are fantastic! Will most likely make some extra bookings on other Hawaiian islands as well so keep an eye out! Thanks for your help, will highly recommended your company to any friends I have travelling overseas, best prices and great service.
Steph & Gordon - 9th July 2007
Hi Ilse, Thanks so much, all looks good. We found your follow up and service to be excellent, good luck for the future and we will be in touch if we do any further trips etc. Your response time has been really great, we will pass on your companies details to our friends
Andrew and Debbie - 31st May 2007
To the team at globalCars, I just wanted to say thanks for the very prompt way you corrected an error with my booking yesterday & for honouring what was advertised on your web site, even though that now appears to have been an error. It's great to see that there are still some people who know what customer service means.
John, Glenside SA - 17th November 2006
We were certainly very happy with our choice of Citroen Lease vehicle. It was exceptionally comfortable and economic 9.4 litres per 100km. The big plus was the automatic nature of the vehicle. The pick-up from Marseille was efficient with explanation adequate. The return was just as good with the agent taking our friends to the bus they had to catch to link with their train from Milan. One point you might keep in mind. Safety jackets and safety triangles and compulsory in France and Italy but are NOT supplied. They are readily available from any supermarket but it was something I was not expecting. To sum up a great car that greatly enhanced our enjoyment thought our stay in both France and Italy.
Les, Corowa, NSW - 31st October 2006
I was completely satisfied with Annettes advise on Citroen car Leasing. We have been amazed by our trip to Europe and will do another lease in 2 years time. Keep us updated please.
Jones Family, Balgowlah, NSW - 2nd May 2006
Thank you once again, Andrew, for your sterling work in getting it all together (..and yes all the Globalres hotels I booked online around the continent all worked out great too: easy and great prices!).
Simon, Marrickville, NSW - 2nd December 2005
Thank you Tim for your phone message today re my daughters Car Booking. Thank you for the exceptional assistance shown by your organisation. Globalcars will be a first choice in overseas car-hire in future for members of this family.
Mr de Chazal, Australia - 2nd September 2006
Dear Annette, Thank you for the Evoucher information. As mentioned yesterday we have been impressed by your speed of response and your efficiency in this transaction.
Mark & Joan, Australia - 2nd January 2007
Just got back after a fantastic trip to New Zealand. We wanted to say a quick Thank You to globalcars and EZY rentals in NZ for your great prices & service
Terry Bayart, Mt Eliza - 2nd August 2007
I used your site to book 2 cars in London & Paris. We were upgraded both times from the class of car we had booked. Best of all we knew exactly how much the rental was going to cost us before we left home. I should have no hesitation in recommending you site to any of my friends or family needing Car Rental.
Gregor Price, Dunedin, New Zealand - 1st January 2006
